A slab leak under our Firewheel kitchen showed up as a warm spot on the tile and a water bill that nearly doubled. They pinpointed it without tearing up the whole floor, dried the slab and cabinets, and lined up the repipe. Calm and straight with us the whole way.
24/7 emergency water damage · Garland, TX
Water Damage Restoration in Garland, TX
A local crew for Garland and northeast Dallas County, on-site in 30 to 45 minutes, day or night. IICRC-certified technicians who know how water moves in a North Texas home.
4.9 from 104 reviews · Open 24/7
(214) 935-3936Tap our 24/7 Garland dispatch line
Licensed & insured
IICRC certified
30 to 45 min response
Standing water in your Garland home right now? Every minute spreads the damage.
(214) 935-3936Reviews
What Garland homeowners tell us
4.9/5
Based on 104 reviews
Trusted across Garland and northeast Dallas County.
A spring hail storm beat up our roof off Duck Creek and the next hard rain came right through the ceiling. A crew tarped the roof fast and had air movers running before the drywall was lost. They documented the whole loss for the claim.
A pipe in the attic froze and split during the January freeze, and when it thawed it poured into our Naaman Forest hallway. They shut the water, extracted fast, and dried inside the walls instead of gutting them.
The water heater in the garage let go overnight and ran into the house. They pulled the wet baseboards, dried the slab and framing, and saved the built-ins. One star off only because the first callback took a little longer than expected.
Our AC condensate line clogged in July and soaked the ceiling and closet below the air handler. They found the backup, dried everything to a verified reading, and showed me how to keep the drain line clear.
A drain backed up into our downtown guest bath and it was black water I did not want to touch. They contained it, disinfected everything, hauled out what could not be saved, and cleared the smell. Professional start to finish.
Services
Every water emergency we handle in Garland
One team for the whole job, from the first pump-out to the last verified dry reading.
Water damage service
Slab Leak Water Damage
Garland's number one hidden loss. Shifting Blackland clay cracks the copper under your slab, and it shows up as a warm floor and a water bill that jumps. We locate it with minimal demolition, dry the slab and cabinets, and coordinate the repipe.
- Located without tearing up the whole floor
- Slab dried with mat systems to a verified reading
Water damage service
Storm & Flash Flood Cleanup
Spring thunderstorms and Duck Creek and Rowlett Creek flash floods push muddy water into North Texas homes fast. We extract the storm water, disinfect, dry the structure, and document the loss for your claim.
- Category 3 storm water extracted and disinfected
- Full loss documentation for your carrier
Water damage service
Frozen Pipe Burst Cleanup
A hard North Texas freeze splits attic, garage, and exterior-wall pipes, and when it thaws it floods the house. We shut the water, extract fast, and dry inside the walls before the framing is lost.
- Thawed and dried before the framing is lost
- Attic and wall cavities dried, not just the surface
Water damage service
Sewage & Black Water Cleanup
A sewer or drain backup is Category 3 black water you should not touch. We contain it, remove and dispose of what cannot be saved, then disinfect and deodorize every surface it reached.
- Contained, disinfected, and deodorized
- Porous materials hauled out and disposed safely
All services
Water damage help across the whole city
Slab Leak Water DamageCopper under the slab cracked by shifting clay. Warm floor, high bill. Located and dried with minimal demolition.View service
Storm & Flash Flood CleanupThunderstorm and creek flash flooding. Muddy Category 3 water extracted, disinfected, and dried.View service
Frozen Pipe Burst CleanupA hard freeze splits attic and exterior pipes. We shut the water, extract, and dry the walls.View service
Burst & Broken Pipe CleanupA pressure or corrosion rupture dumps hundreds of gallons an hour. Shut the main, extract, dry every cavity.View service
Roof & Storm Leak Water DamageHail-battered roofs drive rain into the attic and ceilings. We tarp, dry the attic and drywall, and document.View service
Ceiling Leak Water DamageA stain spreading overhead from a roof, an AC unit, or an upstairs line. We trace it and dry the drywall.View service
Water Heater Failure & FloodingHard water shortens tank life here. When one lets go, we dry the slab, framing, and adjacent walls.View service
Appliance Supply Line Leak CleanupA washer, dishwasher, fridge, ice maker, or softener line lets go and floods a room. We extract and dry it right.View service
AC & HVAC Condensate Overflow CleanupA clogged condensate line or failed drain pan floods the ceiling below the air handler in the Texas heat.View service
Water Extraction & RemovalTruck-mounted and portable extractors clear standing water fast, then we moisture-map what it reached.View service
Structural Drying & DehumidificationAir movers and LGR dehumidifiers dry wall cavities and slabs to a verified standard, not just the surface.View service
Sewage & Black Water CleanupCategory 3 backups removed, disinfected, and deodorized, with porous materials hauled out safely.View service
Commercial Water Damage RestorationOffices, retail, restaurants, warehouses, and HOAs, with after-hours crews and property-manager coordination.View service
18+years in northeast Dallas County
5,600+Garland-area properties restored
30 to 45minute response, day or night
4.9★across 104 reviews
How it works
How we handle water damage restoration in Garland
1
Call and dispatch
A real person answers 24/7 and the nearest Garland crew rolls with pumps, air movers, and moisture meters.
2
On-site assessment
We find the source and the full reach of the water, including what soaked into slab, subfloor, and wall cavities.
3
Extract and dry
We pull the standing water, then run air movers and dehumidifiers to a verified dry standard, not just the surface.
4
Verify and bill
We log moisture readings until the structure is dry, then document the loss and bill your carrier directly.
Why us
The restoration team built for North Texas water
We answer 24/7 and dispatch fast
A person answers every call and the nearest crew rolls in 30 to 45 minutes, day or night.
IICRC-certified technicians
Trained crews dry to a verified standard with meters and thermal imaging, not a mop and a fan.
Deep local knowledge
Clay slab leaks, hail roof leaks, hard-freeze pipe bursts, and AC overflows. We know how water moves in a Garland home.
Certified, licensed & insured
Licensed and insured, with IICRC-certified technicians in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), and EPA Lead-Safe. We document the loss and bill your carrier directly.
Recent work
Recent water damage work across Garland
Real crews on real jobs in Garland-area homes and businesses.
Slab leak located and dried in a kitchen
The problem: A homeowner off Firewheel Parkway noticed a warm patch on the kitchen tile and a water bill that had nearly doubled. A copper supply line had cracked under the slab as the clay shifted, and it was wicking up into the cabinets.
What we did: We pinpointed the leak so only a small area of tile had to come up, extracted the water, and dried the slab and cabinet bases with mat drying and air movers before the repipe went in.
Equipment: A slab drying mat system, air movers, a low-grain refrigerant dehumidifier, and a moisture meter to confirm the slab was dry.
Outcome: The slab and cabinets dried within five days, the plumber rerouted the line, and the kitchen was rebuilt from a documented dry reading.
Hail-storm roof leak dried in a ceiling
The problem: A spring hail storm off Broadway damaged the shingles over a Duck Creek home, and the next heavy rain came through the living-room ceiling overnight, soaking the drywall and insulation.
What we did: We tarped the roof section, opened the wet ceiling to release trapped water, then set air movers and a dehumidifier and tracked moisture daily until the framing and drywall read dry.
Equipment: A roof tarp, air movers, a dehumidifier, and a thermal camera to map the wet ceiling.
Outcome: The ceiling dried in four days with no mold, the homeowner's roofer made the permanent repair, and the loss was fully documented for the claim.
Frozen pipe burst dried in a hallway
The problem: During a hard January freeze a supply line in the attic of a Naaman Forest two-story split, and when it thawed it ran down into the upstairs hallway and through the ceiling below before the family got the main shut off.
What we did: We stopped the water, extracted from the flooring, opened and dried the wet wall cavities and ceiling instead of gutting them, and monitored moisture until every surface read dry.
Equipment: Air movers, a dehumidifier, an injection drying system for the wall cavities, and a moisture meter for daily readings.
Outcome: The walls and ceiling dried in five days with no tear-out beyond a few access points, and the family was back to normal with the loss documented for insurance.
Cost & insurance
What does water damage restoration cost in Garland, TX?
In Garland, TX, water damage restoration typically runs $500 to $8,000 or more, depending on the water category, how far it spread, and the materials affected.
Small
$500 to $2,000
- One room or a small supply-line cleanup
- Extraction and drying
- Clean, Category 1 water
Room or slab leak
$3,000 to $8,000
- A flooded room, a slab leak, or several rooms
- Extraction, drying, and minor rebuild
- Grey or contaminated water
Whole-home or sewage
$8,000 and up
- Sewage or heavy storm saturation
- Full mitigation and rebuild
- Category 3 black water
We bill your carrier directly
Insurance usually covers sudden, accidental water damage. We document the loss the way an adjuster needs it and bill your carrier directly, so you get a straight answer before we start. Want a number first? Try the Water Damage Cost Calculator for a Garland range.
Service area
From central Garland across northeast Dallas County
Seated on W Walnut Street, we respond across every Garland ZIP, day or night.
Every Garland ZIP we serve
7504075041750427504375044
Do not see your street? Call anyway. Anywhere in Garland or northeast Dallas County, we confirm a time and roll a crew.
Downtown & Central Garland
Downtown GarlandEmbreeTravis College HillWalnut Street corridorGarland Ave
North Garland & Firewheel
FirewheelNaaman ForestFirewheel Town CenterBass Pro corridorHolford
East Garland & Duck Creek
Duck CreekClub HillOakridgeCentervilleBroadway corridor
South Garland
South GarlandBuckinghamLyons GateKingsleyJupiter Road corridor
West Garland & the LBJ line
CamelotSaturn RoadNorthwest HwyForest Lane corridor
Neighboring northeast Dallas County
RowlettSachseWylieMesquiteRichardsonSunnyvale
Local conditions
Garland water plays by North Texas rules
A slab-on-grade home on Blackland clay takes clay-soil slab leaks, hail roof leaks, hard-freeze pipe bursts, creek flash flooding, and AC overflows, and each one drives water into a house a way an out-of-town franchise misreads. ICS Restoration is the restoration team built for it.
Clay-soil slab leaks
Blackland clay swells and shrinks with the weather, flexing slab-on-grade foundations until copper supply lines under the concrete crack into a slow leak you feel as a warm floor.
Spring hail and thunderstorms
North Texas storm season pounds roofs with hail and drives wind-blown rain under shingles and flashing into the attic and ceilings below.
Hard winter freezes
A hard freeze like February 2021 splits attic, garage, and exterior-wall pipes across the metroplex, then floods the house the moment it thaws.
Duck Creek and Rowlett Creek flooding
Heavy rain runs off fast and ponds on low Garland streets and along the creeks, pushing storm water into garages, patios, and low doors.
AC and condensate overflows
Air conditioners run for months in the Texas heat, and a clogged condensate line or a failed drain pan floods the ceiling and closet below.
Water heater and appliance failures
Hard water shortens the life of water heaters, softeners, and braided appliance hoses, so a hidden supply-line failure can flood a room fast.
Local resources we point homeowners to:
National Weather Service, Fort Worth
Ready.gov, Floods
EPA, Mold and moisture
FAQ
Garland water damage questions, answered
Water in your home right now?
Do not wait for the FAQ. A local Garland crew is standing by 24/7.
(214) 935-3936 Call nowHow fast can you reach my Garland home?
We answer 24/7 and dispatch across Garland and northeast Dallas County, reaching most of the city in 30 to 45 minutes. Name your neighborhood or ZIP when you call and we route the nearest crew.
What should I do right now while I wait?
If you can safely reach it, shut the water off at the main. Stay off wet floors and clear of outlets, move what you can off the floor, and photograph everything for your claim before cleanup starts.
How do I know if I have a slab leak?
Warm spots on the floor, the sound of running water with everything off, a spike in your water bill, or cracked tile can all point to a slab leak in the copper under your foundation. On Garland's clay soil these are common, and we locate them with minimal demolition.
A pipe froze and burst, can you help today?
Yes. A hard North Texas freeze splits attic and exterior pipes, and the flood starts the moment they thaw. Shut your main if you can and call. We extract fast and dry inside the walls before the framing is lost.
My AC is leaking water through the ceiling, is that an emergency?
It can be. A clogged condensate line or an overflowing drain pan soaks the ceiling and wall below the air handler and grows mold fast in the summer heat. We clear the backup and dry the cavity to a verified standard.
Do you work with my insurance company?
Yes. We document the loss with photos and moisture readings and bill your carrier directly for covered work, so you generally pay only your deductible. We work with every major Texas carrier.
How much does water damage restoration cost in Garland?
A small cleanup runs a few hundred to about two thousand dollars. A flooded room or a slab leak runs into the thousands, set by the water category, how far it spread, and how long it sat.
How long does drying take?
Most homes dry in 3 to 5 days, longer for a saturated slab, plaster, or hardwood. North Texas humidity works against you, so we run commercial dehumidifiers and monitor to a verified dry standard.
Which neighborhoods and ZIPs do you cover?
All of Garland, from Downtown and Duck Creek to Firewheel, Naaman Forest, and South Garland, plus Rowlett, Sachse, Wylie, Mesquite, and Richardson. Every ZIP from 75040 to 75044 is on our map.
Are you licensed and certified?
We are licensed and insured, and our technicians are IICRC certified in Water Damage Restoration and Applied Structural Drying, and EPA Lead-Safe.
24/7 emergency dispatch
Water in your Garland home? Our crew is ready 24/7
Water sitting means damage spreading. Call ICS Restoration and our technicians are on the way, 30 to 45 minutes out across northeast Dallas County.
(214) 935-3936Call before it spreads, day or night