A drain backed up into our guest bath with clearly contaminated water. Their crew showed up geared up, contained it, hauled out what was ruined, and disinfected everything. The smell was gone.
24/7 sewage cleanup
Sewage & Black Water Cleanup in Garland, TX
A sewer or drain backup is Category 3 black water you should not touch. Our restoration crews contain it, remove what cannot be saved, and disinfect every surface, 24/7 across Garland.
(214) 935-3936Tap our 24/7 Garland dispatch
Licensed & insured
IICRC certified
4.9 · 104 reviews
Reviews
What Garland homeowners say about our sewage cleanup
Sewage came up through the floor drain and I did not touch it. The technicians handled the whole thing safely, removed the soaked materials, and left it clean and dry. Felt safe letting the kids back in.
Why ICS Restoration
Why Garland trusts our sewage cleanup
On-site in 30 to 45 minutes
A person answers 24/7 and the nearest crew rolls the moment you call, day or night, across Garland and northeast Dallas County.
IICRC-certified technicians
Trained technicians with pumps, air movers, and moisture meters who dry to a verified standard, not a mop and a fan.
We bill your insurer
We document the loss with photos and readings and work with your carrier directly, so the paperwork is not on you.
Deep local knowledge
Clay-soil slab leaks, hail roof leaks, hard-freeze pipe bursts, and AC overflows. We know how water moves in a North Texas home.
Do this first
What to do for Sewage & Black Water Cleanup in Garland
A few safe steps while your ICS Restoration crew is on the way, 30 to 45 minutes out.
- 1
Keep children and pets completely out of the affected area
- 2
Do not walk through it and track it through the house
- 3
Stop using drains and toilets that feed the backup
- 4
Do not run fans, which spread contaminated aerosols; call a geared crew
Cost & insurance
What does sewage and black water cleanup cost in Garland, TX?
In Garland, TX, sewage and black water cleanup typically runs $3,000 to $10,000 or more, because Category 3 water requires containment, protective gear, removal of porous materials, and full disinfection.
Contained backup
$3,000 to $5,000
- One bathroom or small area
- Contained, disinfected, deodorized
Multi-room
$5,000 to $8,000
- Several rooms with porous removal
- Disinfection and structural drying
Heavy contamination
$8,000 and up
- Widespread sewage saturation
- Full mitigation and rebuild
Every loss is different. For a firm number, try the Water Damage Cost Calculator or call for an on-site scope. We document the loss and bill your carrier directly.
How it works
How we handle sewage & black water cleanup in Garland
1
Call and dispatch
A real person answers 24/7 and the nearest Garland crew rolls with pumps, air movers, and moisture meters.
2
On-site assessment
We find the source and the full reach of the water, including what soaked into slab, subfloor, and wall cavities.
3
Extract and dry
We pull the standing water, then run air movers and dehumidifiers to a verified dry standard, not just the surface.
4
Verify and bill
We log moisture readings until the structure is dry, then document the loss and bill your carrier directly.
A sewage or drain backup is the one water loss you should never clean up yourself. Category 3 black water carries bacteria, viruses, and other contaminants, and it soaks into anything porous it touches. In Garland these backups come from clogged or collapsed sewer lines, tree roots in older laterals, or storm water overwhelming the system during heavy rain. We arrive in protective gear, contain the area, remove what cannot be saved, and disinfect and deodorize everything the water reached.
Why sewage backs up in Garland
A backup is a health hazard, not just a mess, and it usually traces to one of these causes:
- Tree roots invading older clay or cast-iron sewer laterals
- Grease, wipes, and debris clogging the main line
- A collapsed or bellied sewer line under the slab or yard
- Heavy rain overwhelming the system and pushing water back through drains
Whatever the source, the response is the same, because the contamination is what matters. Storm water flooding is handled as storm and flash flood cleanup, but any water carrying sewage is treated as Category 3.
Our sewage cleanup response
ICS Restoration makes the space safe again:
- Contain the area and set up controls so it does not spread
- Extract the black water and remove sewage solids
- Remove and bag porous materials, carpet, pad, and soaked drywall, that cannot be disinfected
- Clean, disinfect, and deodorize every surface with professional-grade products
- Dry the structure to a verified reading and document the loss
We follow strict safety and disposal steps, then dry the structure with the same structural drying we use on any water loss, so the space is safe and dry when we finish.
Sewage backing up into your home? Do not touch it. Call and a Garland crew is on the way in protective gear, 30 to 45 minutes out.
☎ Call (214) 935-3936Staying safe until we arrive
Black water is a genuine health hazard, so keep your distance:
- Keep children and pets completely out of the affected area
- Do not walk through it and then track it through the house
- Turn off any fixtures adding to the backup and stop using drains
- Do not run fans, which can spread contaminated aerosols
The CDC's guidance on sewage and floodwater explains the health risks, and our cleanup follows the standards of the IICRC for Category 3 water.
Never run a fan on a sewage backup
Fans feel like the obvious first move, but on a sewage backup they push contaminated aerosols through the house. Leave the drying to the containment and equipment our crew brings, and keep the area sealed until we arrive.
A drain backed up into our downstairs bath and it was clearly not clean water. They showed up geared up, contained it, hauled out what was ruined, and disinfected everything. The smell was gone and I felt safe letting the kids back in.
Omar H. · Buckingham · March 2026
Service area
Sewage & Black Water Cleanup across Garland and northeast Dallas County
Seated on W Walnut Street, we respond across every Garland ZIP, day or night.
Seated on W Walnut Street in central Garland, our restoration team covers the whole city, day or night, and reaches most homes in 30 to 45 minutes.
We serve Garland, Rowlett, Sachse, Wylie, Mesquite, Richardson, Sunnyvale, and northeast Dallas County.
See every neighborhood and ZIP we serve Water damage in Garland or northeast Dallas County? (214) 935-3936
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FAQ
Sewage & Black Water Cleanup questions, answered
Water in your home right now?
Do not wait for the FAQ. A local Garland crew is standing by 24/7.
(214) 935-3936 Call nowWhy can't I clean up sewage myself?
Category 3 black water carries bacteria and viruses that cause serious illness, and it soaks into porous materials that then have to be removed. It needs protective gear, professional disinfection, and proper disposal, which is why it is not a DIY job.
Is sewage backup covered by insurance?
Sewer and drain backup is often covered only if you carry a specific backup rider, which is separate from standard water damage coverage. We document everything so your carrier can determine coverage, and we bill covered work directly.
What has to be thrown away after a sewage backup?
Porous materials that soaked up black water, such as carpet, pad, and often the lower drywall and insulation, are removed and disposed of because they cannot be fully disinfected. Hard, non-porous surfaces are cleaned and disinfected in place.
Do you get rid of the smell?
Yes. After removal and disinfection we deodorize the area with professional-grade treatments and dry the structure, which eliminates the odor at its source rather than masking it.
How fast should I call for a sewage backup?
Immediately. Black water is a health hazard and contamination spreads the longer it sits. We answer 24/7 and reach most of Garland in 30 to 45 minutes.
24/7 emergency dispatch
Our restoration team is standing by in Garland
Water sitting means damage spreading. Call ICS Restoration and our technicians are on the way, 30 to 45 minutes out across northeast Dallas County.
(214) 935-3936Call now, our crew picks up day or night